Shipping policy
Shipping Policy
Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or public holidays.
Singapore (Domestic)
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | SGD 6.00 | 3–7 business days |
| Express Shipping | SGD 9.99 | 1–3 business days |
| Free Standard Shipping | FREE | 3–7 business days |
Free standard shipping applies on orders SGD 110 and above.
United States
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | SGD 4.99 | 10–20 business days |
| Free Standard Shipping | FREE | 10–20 business days |
Free shipping applies on orders SGD 100 and above.
International (AU, UK, MY, JP, DE, FR, CA & more)
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | SGD 5.00 | 14–30 business days |
| Expedited Shipping | SGD 9.99 | 7–14 business days |
| Free Shipping | FREE | 14–30 business days |
Free shipping applies on orders SGD 110 and above.
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number so you can monitor your delivery.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us via WhatsApp at https://wa.me/6586602483 or email us at fitdragonvault@gmail.com and we'll look into it for you.
Important Notes
- Delivery times are estimates and may vary due to customs clearance or courier delays
- We are not responsible for delays caused by customs or local postal services
- Customers are responsible for any customs duties or import taxes applicable in their country